Introduction
Welcome to EARTHPATH's Refund Policy page. We strive to ensure our customers are satisfied with their purchases. Please read our refund policy carefully.
Refund Eligibility
Refunds are considered for products purchased directly from EARTHPATH within 30 days of purchase. To be eligible, items must be unused and in their original condition and packaging. Proof of purchase is required.
How to Request a Refund
To initiate a refund, please contact our customer service team at [email protected] with your order details. Our team will guide you through the process.
Non-Refundable Items
Certain items such as perishable goods, sale items, gift cards, and downloadable products are non-refundable.
Processing Your Refund
Once your return is received and inspected, we will send you a notification email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.
Contact Us
If you have any questions about our refund policy, please feel free to reach out to us at [email protected].